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Description
This text is designed for students in the professional years of their pharmacy curricula. The purpose of this book is to introduce students to a variety of managerial issues facing pharmacists presently and in the future. Throughout the text, references are made to changes occurring both internally and externally to the profession. Much of the material applies to all settings of pharmacy practice — community, hospital, industry, ambulatory care, and long-term care. Readers should not confine themselves to one area of practice; rather, when a particular setting is used as a platform for discussion, they should also see how the issue manifests itself in another setting. The concepts and skills underpinning the management of human resources, drug distribution systems, formularies, and drug use evaluations are transferable among the variety of practice settings.The chapters are written by contributors within and outside pharmacy practice. As such, the style of writing and presentation of information will vary among chapters. This diversity of contributors, as well as the diversity of writing styles, should not be considered a distraction, but rather a reflection of the complexity of management in pharmacy settings.
Content:-
Chapter 1: Introduction to management
Chapter 2: Systems theory and management
Chapter 3: Organizational structures
Chapter 4: Managing professionals
Chapter 5: Leadership
Chapter 6: Employee recruitment, retention, and compensation
Chapter 7: Employee coaching, evaluation, and discipline
Chapter 8: Conflict management
Chapter 9: Accounting principles
Chapter 10: Purchasing pharmaceuticals
Chapter 11: Principles of inventory management
Chapter 12: Pharmacy and therapeutics committee and formulary management
Chapter 13: Drug use evaluation
Chapter 14: Continuous quality improvement
Chapter 15: Systems of pharmaceutical care
Chapter 16: Medication errors
Chapter 17: The role of the pharmacist in disease management
Chapter 18: The U.S. health care system: health insurance
Chapter 19: Managed care and the pharmacy benefit
Chapter 20: Pharmacy practice and health policy within the U.S.: an introduction and overview
Chapter 21: Pharmacist credentials and accreditation of pharmacy programs
Chapter 22: The role of professional organizations and pharmacy practices
Chapter 23: Corporate compliance programs and pharmacy
Chapter 24: eHealth
Chapter 25: Pharmacist workforce challenges
Chapter 26: Trends in marketing pharmaceuticals
Index
Author Details
"Andrew M. Peterson" is associate professor of pharmacy at the Philadelphia College of Pharmacy, where he teaches management and managed care pharmacy practice. Before Dr. Peterson joined the University of the Sciences in Philadelphia in 1996, he was assistant director of pharmacy and clinicalservices at Thomas Jefferson University Hospital. Prior to that, he was associate director of pharmacy, drug information, and clinical services at Crozer- Chester Medical Center.
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